Refund and Returns Policy

Refund and Return Policy for TheHinduBooks.com

Thank you for choosing TheHinduBooks.com (“we” or “our”) for your ebook purchases. We strive to provide you with the best possible experience when using our website and app. However, we understand that there may be instances where a refund or return is necessary. Please read the following refund and return policy carefully before making a purchase. By using our website or app and making a purchase, you agree to comply with this policy.

  1. Refund Policy:

1.1. Digital Products: We offer digital products, specifically ebooks, which are instantly delivered to you upon purchase. Due to the nature of these digital goods, we generally do not offer refunds for ebooks once they have been purchased and accessed.

1.2. Exceptions: However, we may consider refund requests on a case-by-case basis in the following circumstances:

a) Technical Issues: If you experience technical difficulties accessing or downloading the ebook due to a fault on our part, we will make every effort to resolve the issue. If we are unable to provide a satisfactory solution within a reasonable time, we may offer a refund.

b) Duplicate Purchases: If you accidentally purchase the same ebook multiple times, please contact our customer support within 48 hours of the purchase, providing proof of the duplicate transactions. We will review the request and issue a refund for the duplicate purchase.

1.3. Contacting Customer Support: To request a refund or discuss a potential refund case, please contact our customer support team through the designated channels provided on our website or app. Make sure to include relevant details, such as the order number, email address used for the purchase, and a clear explanation of the reason for the refund request.

  1. Return Policy:

2.1. Return of Physical Products: Currently, our platform deals exclusively with digital products (ebooks), and we do not offer physical products for sale. Therefore, there is no return policy for physical items.

  1. Modifications to the Refund and Return Policy:

3.1. We reserve the right to modify or update this refund and return policy at any time, and any changes will be effective immediately upon posting the revised version on our website or app.

  1. Contact Information:

If you have any questions or concerns regarding our refund and return policy, please contact our customer support team through the contact details provided on our website or app.

Note: This refund and return policy is provided as a general guideline. It is important to review the specific terms and conditions that apply to your purchase during the checkout process, as they may contain additional information or exceptions related to refunds and returns.

Thank you for your understanding and cooperation.

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